nbjee's Privacy Policy

nbjee (hereinafter referred to as "we", "our", or "platform") is an online casino and sports betting platform in Bangladesh. We place the highest priority on protecting our users' privacy and are firmly committed to ensuring proper protection of your personal information.

This privacy policy applies to the nbjee website nbjee.cam and all related services. This policy describes what types of information we collect when you use our services, how that information is used, with whom it may be shared, and what your rights and choices are.

By using nbjee's services, you give your consent to accept the terms of this privacy policy. This policy is an integral part of our Terms and Conditions. If you disagree with any part of this policy, please stop using our services and contact us.

nbjee collects various types of information to improve its service quality, ensure secure transactions, and meet legal obligations.

2.1 Personal Identification Information

During account registration and verification, we collect the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification — the user must be 21 years of age or older)
• National ID number or passport number
• Valid email address
• Residential address

2.2 Financial and Transaction Information

To process secure financial transactions, we collect:

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Relevant bank account information (for bank transfers)
• Deposit and withdrawal transaction history
• Bonus and promotional activity information

2.3 Technical and Usage Information

To improve your experience and ensure security, we automatically collect certain information:

• IP address and device information (device type, operating system, browser)
• Session data and log files
• Gaming activity information (play history, bet amounts, win/loss records)
• Browsing patterns and navigation history on the site
• Information collected through cookies and similar technologies

2.4 Communication Information

When you contact our customer service team (via live chat or email), a record of that conversation may be stored. This is used to improve service quality and to provide you with better support in the future.

nbjee may collect your information in various ways:

• Directly provided information: Information you provide directly during registration, login, form completion, or when contacting us.
• Automatically collected information: When you use our platform, certain technical information is collected automatically.
• Cookies and tracking technologies: Cookies and similar technologies are used to improve your experience on the website.
• Via third parties: Some information may be collected from trusted third parties for the purpose of identity verification or fraud prevention.

We only collect information that is necessary for providing our services and that is legally collectible. Collecting unnecessary or excessive information is against our policy.

nbjee uses the information collected about you for the following legitimate purposes:

4.1 Providing and Operating Services

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Distributing your bonuses and rewards correctly
• Ensuring uninterrupted availability of gaming services
• Providing 24/7 customer support

4.2 Identity and Age Verification

We use the collected information to confirm that the user is a real person and is at least 21 years of age. This is essential for ensuring responsible gaming.

4.3 Security and Fraud Prevention

• Preventing unauthorized access and cyberattacks
• Detecting and preventing money laundering and financial fraud
• Preventing the creation of multiple accounts
• Monitoring unusual gaming behavior

4.4 Service Improvement

• Analyzing user experience to improve the platform
• Supporting the development of new games and features
• Identifying and resolving technical issues

4.5 Communication and Marketing

Subject to your consent, we may inform you about new promotions, bonus offers, and important updates. You can opt out of such communications at any time.

nbjee handles your information with great care. We may share your information with third parties only in the following limited circumstances and for the following reasons:

5.1 Payment Processors

To complete your transactions, we share necessary financial information with bKash, Nagad, Rocket, Upay, and bank transfer service providers. This sharing of information is limited solely to completing transactions.

5.2 Technology and Service Providers

Some information may be shared with technology partners and service providers who help operate our platform. They are bound to protect the confidentiality of information through written agreements with us.

5.3 Legal Obligations

If a legal authority, court, or government regulatory body lawfully orders the disclosure of information, nbjee is required to comply with that order. Where possible, you will be notified in such cases.

5.4 Changes to Business Structure

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. You will be properly notified before such changes occur.

Outside of the circumstances mentioned above, nbjee does not disclose your information to any third party. In particular, we never sell or rent your information to advertisers or data brokers.

nbjee uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.

6.1 Types of Cookies

• Essential cookies: Required for the basic functioning of the website. Without these cookies, login and secure browsing are not possible.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to analyze website usage patterns and improve services.
• Security cookies: Used to detect and prevent fraudulent activity.

6.2 Cookie Controls

You can control or disable cookies by changing your browser settings. However, disabling certain cookies may limit some website functions or cause them not to work properly.

nbjee applies the highest industry-standard technical and organizational measures to protect your information. The key components of our security framework are:

7.1 Technical Security

• SSL/TLS Encryption: All communication between your browser and our servers is secured through SSL encryption.
• Data Encryption: Sensitive information is stored in an encrypted state.
• Firewall and Security Monitoring: Our servers are under active security monitoring around the clock.
• Two-Factor Authentication: The option to add an extra layer of security to your account.

7.2 Organizational Security

• Data access is restricted to authorized staff only and is managed on a need-to-know basis.
• Staff receive regular data protection training.
• Specific procedures and processes are in place for handling security incidents.

7.3 What to Do in Case of a Security Breach

If a data security breach occurs for any reason and puts your information at risk, we will notify you and the relevant authorities as quickly as possible. All necessary steps will also be taken to minimize the damage.

nbjee retains your information only for as long as it is necessary or legally required to be kept.

• Active account: All information is retained for as long as your account remains active.
• Financial transaction records: Retained for a specified period as required by financial regulations and auditing needs.
• After account closure: Even after an account is closed, some information may be retained for a specified period to meet legal obligations.
• Technical logs: Security monitoring log files are generally retained for a limited period.

Once the required retention period has ended, your information is securely deleted or anonymised so that it can no longer be linked to you in any way.