Safe and Responsible Gaming

nbjee's commitment to responsible gaming

We believe entertainment should always be enjoyable and controlled. At nbjee, your safety and well-being are the highest priority.

Our responsible gaming philosophy

nbjee is a trusted online gaming platform in Bangladesh. We know that online gaming can be an enjoyable form of entertainment — but for some people it can also become a problem. That is why at nbjee we do not limit responsible gaming to just a set of policies; we have built it as the core foundation of our platform.

Responsible gaming means maintaining complete control over your time and money. If gaming goes beyond entertainment and starts affecting your daily life, family or financial health, it is very important to seek help in time. Our platform has several protective tools that will help you stay in control at all times.

nbjee provides services only to individuals aged 21 or above. Protecting minors from gaming is one of our highest responsibilities.

For players aged 21+ only

Keep in mind

Gaming is a form of entertainment, not a source of income.
Only bet what you can afford to lose.
Never play with borrowed or loaned money.
Set a time limit for gaming and stick to it.
Avoid gaming when you are drinking or under mental stress.
Prioritise spending time with family and friends.

Our protection tools

nbjee provides several effective tools to keep your gaming experience safe and enjoyable. Using these tools, you can easily maintain control at all times.

Deposit Limits

You can set a maximum deposit limit on a daily, weekly or monthly basis. Once a limit is set, it cannot be exceeded. This is the most effective way to protect yourself from overspending.

Time-Out Feature

If you feel you need a break for a while, use our time-out option. You can temporarily suspend your account for anywhere from 24 hours up to 30 days. No gaming activity is possible during a time-out.

Self-Exclusion

If a gaming problem becomes serious, you can choose a long-term self-exclusion. This period can range from 6 months to permanent. Let the support team know via live chat and they will take action immediately.

Bet Limit Setting

You can set in advance the maximum amount you will bet in each session. This helps reduce the tendency to place impulsive bets and builds the habit of responsible gaming.

Account Activity Review

Review your gaming history, win and loss records, and deposit and withdrawal lists at any time. Understanding your own patterns makes it easier to make informed decisions.

Age Verification and Minor Protection

nbjee strictly ensures the 21+ age requirement. Age verification is mandatory at registration. If there are children or teenagers in your home, keep parental controls enabled on your device.

How to use the protection tools

Manage your account's protection yourself — just follow a few simple steps.

Log In to Your Account

Go to the nbjee login page and access your account. Always use the official website to ensure a safe and secure connection.

Go to Account Settings

Open the "Responsible Gaming" section from the profile menu. All protection tools will be available together in one place.

Choose the limit or break that suits you

Deposit limits, bet limits, time-out or self-exclusion — activate any one or more tools according to your needs.

Confirm the changes

Reducing a limit takes effect immediately. Increasing a limit is subject to a designated waiting period — this helps avoid decisions made in the heat of the moment.

Live chat us if you need help

If you have difficulty changing the settings yourself or need an immediate self-exclusion, our 24/7 live chat support team will assist you right away.

Assess yourself

Ask yourself the questions below. If one or more answers are "yes", consider seeking help.

Am I spending more than my set budget and then regretting it?

Am I placing more bets to try to recover money I have lost?

Is gaming affecting my sleep, work or family life?

Am I hiding the amount I game from family or friends?

Have I tried to stop gaming but keep coming back?

Am I turning to gaming to relieve stress or sadness?

If the answer to any of the above questions is "yes", do not delay — contact our support team via live chat or activate self-exclusion. Seeking help at the right time is a sign of strength.

Strict Age Verification — 21+

Age verification and minor protection

nbjee provides services only to individuals aged 21 or above. Date of birth and national identity card information are verified during registration. If any suspicious activity is detected, additional verification may be requested at any time.

If there are minors in your household, install parental control software on your computer or mobile device. Never share your nbjee account password and do not forget to log out.

nbjee is always vigilant about protecting minors. If you believe a minor has used or attempted to use your account, notify our support team immediately. We will act quickly.

Date of birth and national identity card verification are mandatory at registration
Never share your account password with anyone else
Log out of your account after each session
Keep parental controls enabled on your device

Help is always at hand

Do not hesitate to talk about gaming problems. Our support team is ready to help you with complete confidentiality.

24/7 Live Chat Support

Talk in Bengali — any time of day or night, for any issue.

Email Support

[email protected] — email us for detailed issues.

Complete Confidentiality

Your information and conversations will remain completely safe and private.

Responsible gaming tips

Following these simple habits will keep gaming enjoyable at all times.

Set a budget and time limit before you start gaming and stick to them.

See gaming as a source of enjoyment — never as a way to solve financial problems.

Take regular breaks. Build the habit of taking at least a 10 to 15 minute break every hour.

Give more importance to time with family, friends and hobbies than to gaming.

Avoid gaming when you are tired or under mental stress — it becomes harder to make sound decisions.

Frequently Asked Questions

Here are the answers to the questions we receive most often about responsible gaming.

After logging in to your nbjee account, go to Account Settings and open the "Responsible Gaming" section. There you will find options to set daily, weekly or monthly deposit limits separately. Reducing a limit takes effect immediately. If you face any difficulty, contact our 24/7 live chat support.

Once self-exclusion is activated, access to your account and all gaming activity is completely blocked. It can be set for a period ranging from 6 months to permanent. Any attempt to open a new account during the self-exclusion period will also be prevented. To lift it, a designated waiting period must pass.

A time-out is a temporary break — usually from 24 hours up to 30 days. Once that period ends, your account is reactivated automatically. Self-exclusion is a long-term or permanent solution, where reactivation at the end of the period requires a separate verification process through the support team.

If you feel a family member or friend has a gaming problem, start by speaking with them calmly and with empathy. Encourage them to activate self-exclusion or a time-out on their own. If needed, contact our live chat support — we will assess the situation and help take the right steps.

Yes, but the rules for reducing and increasing limits are different. Reducing a limit takes effect immediately. Increasing a limit is subject to a specific waiting period — this is to protect you from decisions made impulsively. Contact us on live chat for details about the waiting period.

No. nbjee strictly enforces the 21+ age rule. Age is verified during registration through a national identity card or passport. If any person attempts to open an account with false information, that account will be suspended and any deposited funds will be returned.

Start playing responsibly right now

Keep your gaming experience on nbjee enjoyable and in control at all times.
Casino, cricket betting or slots — we are with you every step of the way.

Explore nbjee Casino Cricket Betting Slots Games View FAQ