nbjee Terms and Conditions
Please read these terms and conditions carefully before using our platform. All terms relating to accounts, bonuses, payments and responsible gaming are set out in detail here.
Important Notice: By using the nbjee website or mobile platform, you are automatically considered to have agreed to these terms and conditions. If you do not agree with these terms, please refrain from using our platform. These terms may be changed at any time, and continuing to use the platform after any change means you accept the updated terms.
General Terms
Applicability and Scope
These terms and conditions ("Terms") apply to all users of the nbjee platform. When you access nbjee via the website, mobile app or any other digital channel, you are bound by these Terms. These Terms should be read together with our Privacy Policy and Responsible Gaming Policy.
nbjee is an online casino and sports betting platform that provides entertainment gaming services for players in Bangladesh. We are committed to ensuring a gaming experience in a safe, transparent and responsible environment.
- These Terms are governed in accordance with the applicable laws of Bangladesh.
- Our platform is intended for entertainment purposes only.
- nbjee reserves the right to change the terms of service at any time.
- By creating your account, you are giving your full consent to these Terms.
Account Registration and Verification
To open an account with nbjee, you must provide accurate and complete information. Each individual may operate only one account. Creating multiple accounts by the same person is strictly prohibited and may result in account termination.
- All information provided at the time of registration must be true, accurate and up to date.
- nbjee may request a government-issued ID or other documents for identity verification (KYC).
- It is your responsibility to keep your account login details completely confidential.
- Any unauthorised use of your account must be reported to our support team immediately.
- Transferring, selling or allowing another person to use your account is prohibited.
- Requests to close your account can be made via live chat.
Age and Payment Terms
Age Restrictions
To enjoy gaming services on nbjee, you must be at least 21 (twenty-one) years of age. Minors have no right to create an account, make deposits or participate in games. nbjee may request relevant documents to verify age at any time.
Deposit and Withdrawal Policy
nbjee uses secure and convenient payment methods for depositing and withdrawing funds. All transactions are protected by SSL encryption technology.
- Payment Methods: bKash, Nagad, Rocket, Upay and bank transfer.
- Minimum Deposit: ৳100 (for each method).
- Minimum Withdrawal: ৳800.
- Withdrawal Time: Processing is generally completed within 5 to 30 minutes.
- Completing KYC verification before making a withdrawal may be required.
- The deposit method and withdrawal method must be the same — this is part of our anti-money laundering policy.
- nbjee reserves the right to request additional verification for unusual transactions and may suspend processing if necessary.
- It is entirely the user's responsibility to provide accurate account details when making deposits and withdrawals.
Bonus and Fair Play Policy
Bonuses, Promotions and Wagering Requirements
nbjee offers various types of bonuses and promotional offers, which are available subject to specific conditions. Bonus funds or free spins cannot be cashed out directly until the specified wagering requirements have been met.
- Welcome Bonus: 120% bonus on the first deposit, up to ৳20,000.
- Wagering Requirement: The wagering requirement for the welcome bonus is 20x (deposit + bonus).
- A promotional offer may be claimed once only. Misuse of bonuses through multiple accounts may result in account termination.
- The validity period of a bonus is stated in the specific terms of each promotion.
- nbjee reserves the right to modify, suspend or cancel any bonus offer.
- VIP Cashback: Bronze — up to 0.3% weekly, Silver — up to 0.6%, Gold — up to 0.9%, Platinum — up to 1.2%.
- The maximum withdrawal limit on earnings from bonuses is specified in the terms of each offer.
Fair Play and Random Number Generator
All game outcomes on nbjee are determined through a certified Random Number Generator (RNG) technology, which is completely impartial and unpredictable. There are no predetermined patterns in outcomes, and the result of a previous round does not influence the next round.
- All games displayed on our platform are operated by certified and verified software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming and others).
- nbjee does not and cannot interfere with game outcomes in any way.
- Any dispute regarding a game outcome will be resolved on the basis of game logs.
- If a game is interrupted mid-session due to a technical error, nbjee will handle the situation in accordance with standard procedures.
Prohibited Activities and Account Management
Prohibited Activities
The following activities are strictly prohibited on the nbjee platform. Violating these prohibitions may result in account termination, balance forfeiture and legal action:
- Creating an account by providing false or misleading information.
- Creating and operating multiple accounts by the same person.
- Misuse of bonuses or coordinated attempts to circumvent bonus terms.
- Attempting to hack, manipulate or gain unauthorised access to the platform's software.
- Using the platform for money laundering or illegal financial transactions.
- Colluding with other users to influence game outcomes.
- Participating in games using automated software, bots or scripts.
- Threatening, harassing or abusing other users.
- Deliberately exploiting technical errors or bugs on the platform.
Account Suspension and Termination
nbjee reserves the right to suspend or terminate any user's account if evidence of the prohibited activities described above is found or if any clause of these Terms is violated.
- In the event of a suspension, the user will be notified by email or via live chat.
- If an account is terminated due to a breach of terms, the balance may be forfeited.
- Users may also voluntarily close their account — this request must be made via live chat.
- There is an option to apply for self-exclusion under responsible gaming. For more information, please visit the Responsible Gaming page.
- To recover a terminated account, please contact the nbjee support team.
Security and Liability
Privacy and Data Security
nbjee treats the security of your personal information as its highest priority. We keep all data secure using SSL encryption technology. Our detailed policy on data collection, storage and use can be found on the Privacy Policy page.
- Your personal information is not sold or shared with third parties.
- Data is used solely for account verification, payment processing and service improvement.
- If you suspect unauthorised access to your account, notify our support team immediately.
- Change your password regularly and use a strong password.
- Always access the platform through a secure and trusted internet connection.
Limitation of Liability
nbjee strives to maintain the highest standard of service, but does not accept liability in the following cases:
- Service disruption caused by internet connectivity issues or technical problems.
- Problems caused by the user's own device or connection.
- Delays or technical errors on the part of third-party payment providers.
- Financial loss resulting from the user providing incorrect account details.
- Unforeseen circumstances (force majeure) such as natural disasters or government restrictions.
- Financial losses arising from winning or losing in games — please consider the consequences before playing.
Gaming carries financial risk. Do not bet more than you can afford to lose. If you need help, please visit our Responsible Gaming page.
Complaints and Changes to Terms
Complaints and Dispute Resolution
If you have a complaint about nbjee's services or the outcome of a game, please follow the process below:
- First, submit your complaint through our 24/7 live chat support.
- To send a complaint by email, contact us at [email protected].
- Please include your account ID, date, time and a detailed description of the issue with your complaint.
- nbjee will endeavour to review and resolve complaints as quickly as possible.
- Game logs and transaction records will be treated as the primary basis for resolving disputes.
- On matters of final decision, the ruling of nbjee's management will be considered conclusive.
Changes to Terms and Effectiveness
nbjee reserves the right to change these terms and conditions at any time without prior notice. However, for significant changes, we will endeavour to publish a notice on the platform.
- Continuing to use the platform after any changes means you accept the revised terms.
- You are advised to check this page regularly.
- If any clause of these Terms is declared invalid, the remaining clauses will continue to be in effect.
- If these Terms are translated into English, the Bengali version will be considered the original.
- For any questions regarding these Terms, please contact our support team.
Last Updated: January 2026. This document is effective as the latest version.
Have a question? We're ready to help
If you have any questions about the terms and conditions, please contact us via our 24/7 live chat support or email. Our Bengali-speaking support team is always by your side.